Privacy Policy

Your information, handled transparently.

This Privacy Policy explains how information submitted through this website is collected, used, stored and protected.

This website is operated by Carly Dumornay, Web Designer & Developer serving businesses in Greater Montréal.

Information we collect

When you submit a request through the website, you may provide:

• your name;
• your business name;
• your email address;
• your phone number, if provided;
• your current website, if provided;
• information about your project, business needs or website goals.

We only ask for information that is reasonably necessary to understand your request and respond to you.

How your information is used

Information submitted through the website is used only to:

• review and respond to your inquiry;
• understand your business and project requirements;
• prepare recommendations, estimates or proposals where appropriate;
• communicate with you regarding your request.

Submitting the form does not subscribe you to a marketing mailing list.

Your information is not sold or rented to third parties.

How your information is stored

Form submissions are stored in a secured database used to manage website inquiries.

A notification containing the information submitted through the form may also be sent by email so that your request can be reviewed and answered.

The website currently uses third-party service providers, including:

• Render for website hosting and database infrastructure;
• Resend for transactional email notifications; and
• Google Workspace for business email communication.

These providers may process or store information on servers located outside Québec or Canada, including in the United States, and are subject to their own security and privacy practices.

Retention

Information submitted through the contact form is retained only for as long as reasonably necessary to respond to your request, maintain relevant business records and fulfill any resulting professional relationship.

If your inquiry does not result in an ongoing business relationship, the information associated with your request may be retained for up to 24 months after your last interaction with us, after which it may be deleted or anonymized unless a longer retention period is required for legal, accounting or legitimate business purposes.

If a professional relationship is established, certain information may be retained for a longer period when necessary to provide services, maintain business records or comply with applicable legal obligations.

Cookies and analytics

This website does not currently use advertising trackers or third-party audience analytics for marketing purposes.

Basic technical information may still be processed automatically by hosting and infrastructure providers as necessary to operate, secure and maintain the website.

If analytics, advertising tools or additional cookies are introduced in the future, this Privacy Policy will be updated accordingly.

Sharing of information

Personal information is not shared with third parties except when reasonably necessary to operate the website and provide the requested service, or when disclosure is required by law.

Service providers are only given access to information necessary for the services they provide.

Your rights

You may contact us to request access to, correction of, or deletion of personal information you have submitted through this website, subject to any information that must be retained for legitimate business or legal purposes.

Privacy contact

For questions about this Privacy Policy or the handling of your personal information, contact:

Carly Dumornay
Email: hello@carlydumornay.com

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, the services offered, or the way information is processed.

The date at the top of this page indicates the most recent update.